Privacy Policy

Your Mind Matters LLC is committed to protecting your privacy and the confidentiality of your health information. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

1. Protected Health Information (PHI)

We collect personal and health information to provide mental health services. This includes your name, contact details, health history, treatment notes, and billing information.

2. How Your Information is Used

We use your PHI for:


- Treatment - To provide and coordinate your care.
- Payment - To bill for services and process insurance claims.
- Healthcare Operations - For quality improvement, case management, and administrative purposes.


We will not sell, rent, or share your information for marketing purposes.

3. Telehealth and Technology Use

Your Mind Matters LLC uses secure, HIPAA-compliant platforms including:


- Electronic health records, appointment scheduling, e-prescribing, and the patient portal (coming soon).
-AI-assisted documentation and session summaries (no recordings are stored without consent).
-HIPAA-compliant fax and email services for care coordination.

We ensure all vendors follow strict data protection standards and sign Business Associate Agreements (BAAs).

4. Your Rights

You have the right to:

- Access and request a copy of your records.
- Request corrections to your health information.
- Request a list of disclosures made.
- Limit how your information is used or shared.
- File a complaint without fear of retaliation if you believe your privacy rights have been violated.

5. Information Sharing Without Consent

Your information may be disclosed without consent only when required by law, including:


- Serious threat to health or safety
- Suspected abuse or neglect
- Court orders or subpoenas
- Compliance with public health laws

6. Data Protection

We use administrative, physical, and technical safeguards to protect your data. All systems are password-protected and encrypted, and access is limited to authorized personnel only.